Executive/Sr. Executive, Sales

SSLCOMMERZ, Bangladesh’s leading payment gateway, is expanding its Business Service Team.

We are looking for a motivated and dynamic Executive/ Sr. Executive, Sales to join our growing team!

 Your Roles & Responsibilities

1. Merchant Acquisition & Merchant Management
   • Hunt for new merchants and complete the acquisition process in line with company strategies.
   • Manage the existing merchant portfolio, ensuring retention and generating leads from the current base.
   • Build strong relationships with clients to maintain a healthy portfolio.
   • Identify new opportunities for up-selling and cross-selling to meet merchant needs.
2. Target Achievement & KPI Management:
   • Meet transaction targets on a weekly, monthly, quarterly, and annual basis.
   • Ensure achievement of both financial and non-financial KPIs.
3. Documentation & Compliance:
   • Collect and process all necessary documents required for account activation.
   • Ensure compliance with internal processes while coordinating with stakeholders.
4. Campaigns & Strategic Initiatives:
   • Initiate and execute campaigns aimed at boosting business.
   • Co-ordinate with internal departments (operations, technical, legal, marketing) and external stakeholders for account and campaign processing.
   • Engage in new projects and contribute to strategic planning for merchant growth.
   • Collect competition intelligence for market insights and planning.
5. Client Engagement & Account Servicing:
   • Provide end-to-end service to merchants, ensuring smooth account operations.
   • Take initiatives to engage clients and enhance their overall experience.
   • Negotiate contracts with merchants and establish clear performance timelines.
   • Represent SSLCOMMERZ positively and professionally in the market.
6. Reporting & Documentation:
   • Keep accurate records of client interactions and activities for better reporting and insights.

Your KSAOs

• Well-groomed, energetic, and capable of working under pressure.
• Proficient in managing marketing and sales activities effectively.
• Strong interpersonal skills in both English and Bangla.
• Hardworking with a positive attitude towards responsibilities.
• Proficient in computer applications, with mandatory expertise in Microsoft Office.
• Excellent verbal communication skills.
• Strong negotiation and problem-solving abilities.
• Willing and able to work in the field for extended periods.
• Exceptional convincing and persuasion skills.
• Candidates from Business Services, NGOs, or the Restaurant industry are highly encouraged to apply.